Terms of Service

1. Acceptance of Terms

By accessing, creating an account with, or deploying any agents within Levkai (referred to as "Levkai," "we," "our," or "us"), operated by Levkai, LLC, you ("Customer," "Subscriber," or "User") agree to be legally bound by these Terms of Service ("Terms") and our Privacy Policy.

If you are entering into this agreement on behalf of a corporation, partnership, or other legal entity, you represent that you possess the requisite authority to bind that entity to these Terms. If you lack such authority or do not agree with any part of these Terms, you must not access or use the platform.

2. Description of Levkai Services

Levkai provides an autonomous sales operating system comprising specialized artificial intelligence software agents designed to automate sales pipeline development, research, and outreach. Key components include:

• LevSignal: Intent radar monitoring triggers across professional networks, announcements, and hiring changes.
• LevList: Lead qualification, deduplication, and list enrichment against specified Ideal Customer Profiles (ICP).
• LevMail: Cold email sequence drafting, verification, and automated inbox handoffs.
• LevLink: LinkedIn profile research and contextual connection and InMail opener generation.
• LevComment & LevPost: Thought leadership content scheduling and conversational engagement assistance.
• LevReply: Inbound message classification, intent routing, and calendar CTA orchestration.
• LevGuard & LevBrain: Centralized compliance guardrails, pacing limits, and company knowledge governance.

We reserve the right to improve, update, or modify features and agent capabilities from time to time to enhance system performance, reliability, and compliance.

3. Account Registration & Workspace Access

To use Levkai, you must register for an account with accurate and complete information, including a valid business email address. You are responsible for safeguarding your login credentials and for all activities that occur within your workspace.

Workspace seats, active LinkedIn profile connections, and email sending volume limits are governed by the subscription plan you select. Sharing single seat access credentials across multiple individuals is prohibited.

4. Autonomous Agent Operations & Guardrails

Levkai agents operate according to parameters and approval modes configured by the Customer. Customers may choose between:

The Customer remains ultimately responsible for the substance of communications sent on their behalf, adherence to relevant anti spam regulations (CAN SPAM, GDPR, CASL), and the commercial claims expressed in sales conversations.

5. Third Party Integrations & Compliance

Levkai may interact with third party platforms on your behalf, including LinkedIn, Google Workspace, Microsoft 365, HubSpot, and Salesforce. By integrating your third party accounts, you warrant that:

• You possess legitimate, authorized access to connected profiles and accounts.
• Your usage does not violate the terms, usage policies, or acceptable conduct guidelines of those external platforms.
• You maintain rate limits and sending cadences aligned with platform thresholds as enforced by LevGuard.

Levkai does not claim ownership of or affiliation with LinkedIn, Google, or any third party service provider. We are not liable for account suspensions or restrictions resulting from Customer breaches of third party platform rules.

6. Customer Data & AI Model Training

Zero AI Model Training Guarantee:

We treat your customer data, prospect lists, internal sales playbooks, and communications as strictly confidential. Levkai does not use Customer proprietary data, CRM leads, or message drafts to train or fine tune public foundational artificial intelligence models.

All data processing is ephemeral or restricted to your isolated workspace instance for the sole purpose of executing your configured agent tasks.

7. Subscriptions, Billing & Cancellations

Levkai is billed on a recurring monthly subscription basis as configured in your Squad Plan. Subscriptions renew automatically on the billing date unless cancelled prior to the end of the current billing cycle.

You may upgrade, downgrade, or cancel your squad subscription at any time through your workspace settings or by contacting support. Upon cancellation, your agents will cease automated actions at the end of the paid billing period, and no further charges will be incurred. All fees paid are non refundable except where required by law.

8. Intellectual Property Rights

Levkai, its agents, underlying code, visual designs, trademarks, and documentation are the exclusive intellectual property of Levkai, LLC. We grant you a limited, non exclusive, revocable, non transferable license to access and use the platform solely for internal business operations during your active subscription term.

You retain complete ownership of your Customer Data, proprietary brand assets, and the unique copy generated for your outbound campaigns.

9. Warranty Disclaimer & Limitation of Liability

Levkai services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. We do not guarantee specific meeting booking volumes, reply percentages, or revenue outcomes.

To the maximum extent permitted by applicable law, in no event shall Levkai, LLC, its directors, employees, or partners be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits or data, arising out of or related to your use of the platform. Our aggregate liability shall not exceed the amount paid by you to Levkai during the twelve (12) months preceding the incident.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action or dispute arising under these Terms shall be resolved exclusively in the state or federal courts situated in New Castle County, Delaware.

11. Contact & Legal Notices

If you have questions regarding these Terms of Service or need to serve formal legal notice, please contact our legal team: